ABOUT
Experience Unmatched Payment Processing with BPH Integrations
With over 25 years of industry experience, Best Payments and Healthcare Integrations (BPH Integrations) guarantees best-in-class processing, products, and service nationwide. Unlike larger corporations and banks, we deliver exceptional value to your business with cutting-edge technology, transparent pricing, flexible contract terms, and unmatched customer service.
Choose BPH Integrations for a seamless and superior payment processing experience.
Our Meet or Beat Guarantee
If we can't save you money, we'll give you $500 for your time.
At BPH Integrations, we are so confident in our superior merchant processing services that we offer a $500 money-back guarantee if we can't meet or beat your current rates. With our industry expertise, advanced technology, and commitment to transparency, we stand behind our solutions. Experience the BPH Integrations difference risk-free—your satisfaction is our priority.
THE CARD BRANDS
Transforming the Future of Payment Solutions
At Best Payments and Healthcare Integrations, we are dedicated to revolutionizing the payment landscape with secure and cutting-edge solutions. Our mission is to empower businesses, elevate customer experiences, and uphold the highest standards of dependability and integrity in every transaction. We strive to be the driving force behind your success, ensuring seamless, innovative, and trustworthy payment processes that set your business apart.
SERVICES
Capture revenue effortlessly with secure and convenient payment solutions
SOME OF OUR HAPPY CLIENTS
Erika Baez-Grimes
Founder
Erika began her banking career in 2004, following her mother’s footsteps at a Fortune 100 financial institution in Florida. Throughout her tenure, she excelled in consumer services, business banking, lending, payments, and financial technologies. Erika's passion for the payments space led her to a successful career as a merchant solutions advisor, where she achieved award-winning results by negotiating cost-saving rates for companies.
In pursuit of her passion, Erika founded The BPH Group, Inc., a women-owned company dedicated to overcoming challenges in payment acceptance, eliminating merchant fees, ensuring PCI compliance, and securing high-risk card processing. Under her leadership, the Florida-based company has served dozens of businesses and enabled clients to securely process over $86 million in card revenue nationally.
After relocating to Virginia, Erika transitioned to a role in Mergers and Acquisitions with a national firm, while her husband, Loyal T. Grimes, took over as CEO of The BPH Group (Best Payments & Healthcare Integrations). Loyal now focuses on the company's growth strategy, implementing new technologies, and enhancing customer experiences.
Our Executive Team
Loyal T. Grimes III
Chief Executive Officer
Loyal T. Grimes III is a multifaceted professional with a rich background in athletics and financial services. At Hampden-Sydney College, he was an Economics Major, standout basketball player, earning 1st Team All-American honors, served as an Assistant Coach, and was inducted into the H-SC Hall of Fame.
Transitioning to the business world, Loyal discovered his niche in merchant services, amassing over 22 years of experience. His expertise in payment processing, and commitment to client satisfaction have established him as a trusted industry leader. Loyal played a key role in the inception of Practice Solutions payments for one of the largest U.S. financial institutions, driving financial results and innovation.
Loyal's career highlights include leadership in Healthcare Verticals, Retail and Restaurant payment integrations, and B2B software solutions. He excels in building strong industry relationships, motivating cross-functional teams, and driving operational excellence. His unique blend of athletic tenacity and business acumen sets him apart as a dynamic and accomplished professional in financial services.
Jonathan Williams
Director of Operations
Jonathan R. Williams is a data driven professional. Over 21 years he discovered a love for unraveling obstacles & achieving long term operational goals with relevant data & comprehensive process solutions.
In the banking industry Jonathan’s understanding of operations, process improvement, & project management greatly expanded. While in banking he had the privilege of working for a Fortune 500 bank, starting in the retention department then ending in a training & development role. Next he joined a Fortune 100 bank where he was quickly promoted from the consumer division to merchant services sales.The merchant application process had multiple process deficiencies, updating this process was his first KAIZEN. Serving in a dual capacity as sales stakeholder & liaison between the leadership team , sales organization , & credit department. The results were a better & faster application experience for the customer while providing shareholder value with increased sales revenue reduced labor costs.
6 years at Amazon provided a master class in operations with large swaths of data, along with a chance to create tools & websites for associates & managers. Serving both as an ICQA data analyst managing large projects with Senior Leadership & outbound flow lead assisting operations managers with labor planning as well as shift execution. Amazon also provided the opportunity to implement & manage an associate quality feedback program reducing DPMO from 25,000 to 8,000. Jonathan is excited to join BPH in an operations role to utilize his accrued experience & knowledge.
Let’s Work Together
Offices: Central & Northern VA
HQ: 111 North Orange Ave. Ste. #800 Orlando, FL 32801